Dr. Deborah Wayne’s optometry shop has been
on Broadway in one way or another since 1936, but in 2019 she’s hoping that new
City guidelines and a store improvement program will help her shop – and others
around it – catapult into the new century.
“You want to see quality businesses and you
want them to look like quality businesses,” she said. “I think it’s a fabulous
idea. It’s an old storefront. I have a storefront that doesn’t have any grates.
We’ve been operating in one location or another on Broadway since 1936 and
we’ve never had a grate. I’d do anything to get the grates off the businesses
on Broadway. I think they’re ugly. I’m hoping that these regulations go through
so I can take advantage of the program. I don’t want to take action and build
something that isn’t in compliance. I’m ready to rip the front off my store. I
She shares the enthusiasm of most of the
business community on Broadway, who wholeheartedly support a set of design
guidelines for the corridor, as well as a storefront improvement assistance
Downtown Coordinator Mimi Graney has
proposed the regulations this spring to the Planning Board, and had a hearing
on April 1. They will have a stop at the City Council again with a ruling promised
“The goal is to be attractive and be
maintained and lit well,” she said. “It’s also transparency of the windows.
We’re telling folks not to have the big frosted glass and we would like the
business to take down the big metal grates. In a lot of cases, they aren’t
necessary because it can done other ways. We can meet the goal of safety and
meet the goal of feeling safe and having an attractive façade.”
One of the problems, she said, is that the
regulations for signage and façade improvements are woefully outdated – in some
cases not allowing simple things like a blade sign. A blade sign is a suspended
sign that faces those walking on the sidewalk. Because of the outdated
regulations, she said, many store owners are hesitant to make upgrades that
could be a code violation.
“The downtown has always been a bunch of
things, but the rules never changed so it means the businesses can’t update or
maintain their facades,” she added.
Alberto Calvo of Stop & Compare
Supermarket said they improved their façade and sign a few years ago, and it
made a huge difference. He’s excited to see that happen throughout the business
“We’re absolutely excited to see movement
toward the revamping of sign ordinances,” offered Calvo, also executive vice
president of the Chelsea Chamber of Commerce.
“A few years ago, we at Stop & Compare in Chelsea invested
significantly to improve our building’s façade and to install updated, modern
signage. It has made a marked, positive
difference in our foot traffic and sales at that location, and I very much want
to see other businesses in the Downtown corridor benefit from these kinds of
Chelsea Chamber President Joseph W. Mahoney
added, “We do get member businesses, and non-members, too, asking whether there
are programs to assist business owners to fund signage and façade
improvements. For façades, we know that
there is a small program to be made available, but the roll-out of the façade
program has been at least a couple of years in the making. Our understanding is
that there may also be a cost-sharing program for signage as well. The new
signage ordinances still need to be passed by the City Council, so we’ve been
to our member and non-member businesses in the signage business. We suggested to Craig Murphy, owner of our
member Cambridge Reprographics, start talking to people now.”
“I think businesses are most excited about
the potential return of blade signs,” Mahoney elaborated, “those that are
perpendicular to the building.”
Newburyport’s shopping district is full of those signs.
When one drives down its streets, one can
see the businesses’ signs before accidentally passing them. Pedestrians also
can spot their destination from a half-block away.
•Another piece of the regulations addresses
outdoor or sidewalk dining – which was pioneered by the Ciao! Market on
Broadway two summers ago. It was a success, by most accounts, and Graney said
they would like to encourage others to try it.
First, however, they wanted to put some
standards in place.
The regulations would only allow such dining
on sidewalks and they would have to be immediately in front of the business.
The furniture would have to be matching and of a high quality. There would have
to be a safety plan, and businesses would be responsible for the area. No
alcohol service would be allowed for the time being.
Seasonal heaters for outdoor dining are also
“Realistically, there’s not a lot of space,”
she said. “Downtown, where this works, it’s two or three tables or six people.
It’s similar to what Ciao! Did on their pilot.”
Addressing the proposed sidewalk dining
ordinance, Chamber Executive Director Rich Cuthie was slightly more
“Edson and Marvin from Ciao Pizza definitely
have been the market movers on this and need to be applauded,” he said. “They
put in the work and time with the City to test it out. But let’s say it’s a nice summer evening and
you and I wanted to have a beer and split a plate of nachos al fresco at a
local restaurant on Broadway; maybe an
after work meeting or just something social. We sit down at the table and
chairs on the sidewalk and then are told, ‘No, sorry. No alcohol is allowed
outside.’ Like many people, we’re just
going to get up, apologize, and either go to the inside of that restaurant, or
another restaurant, or worse, decide to move our meeting or dinner to another
Cuthie said there is no compelling argument
for a business owner to make the investment in tables, chairs, and staffing
while also having to insure against additional outdoor liabilities if the
potential revenues to offset those costs are not there.
“No mistake,” Cuthie continued, “we’re happy
and appreciative that the City is moving to try to formally create a path to
outdoor dining, but without beer, wine, and cocktails—which by the way are a
restaurant’s highest margin offerings and offset food costs, we’re missing the
mark and I have to reserve judgment on the initiative’s ultimate success. I don’t want Chelsea to always be 10 years
behind other communities. We need proper updating now so that people will say,
‘It’s a beautiful evening, let’s have some margaritas and good Latin food in
Chelsea tonight. We’ll decide where we
want to eat when we get there, because there are so many outdoor dining