Quarter Flash : New Smart Phone Meter Payment Program Goes Live

The City is going live with a new parking
meter payment system this week, one that gives those parking the ability to pay
with their smart phones and not just via increasingly-hard-to-find nickels,
dimes and quarters.

Assistant City Manager Ned Keefe said the
City will be using the Parking Passport program, and it will also be compatible
with the ParkBoston App that the City of Boston has been using for the past
four years.

“It’s available at any meter in Chelsea as
of this week,” said Keefe. “It is the official kick-off now and it’s meant to
make it easier for people to not look around for coins.”

The Parking Passport app is available at the
Google Play or App Store, or it can be signed up for on the City of Chelsea’s
website. However, if people already have the ParkBoston app, it will be
compatible with Chelsea’s parking app.

“Because of our proximity to Boston, if you
signed up for that app you are automatically signed up for the app in Chelsea,”
he said. “If you haven’t signed up for ParkBoston, you can go onto our Chelsea
website.”

The program divides the City’s meters up
into many different zones, and one will have to enter the number of the zone

that is printed on the meter or on the sign near the meter. That will be
crucial in letting meter enforcement officers know who has paid and who has
not. The information is shared electronically with enforcement officers, and
those passing by will not be able to see that the meter has been paid.

“It will be known to the meter enforcement
officers, but not really evident to those passing by,” he said.

In the future, he said the City might
upgrade its meters, and those meters would reflect the amount of time purchased
via smart phone as well as coins.

Like with ParkBoston, each transaction using
the app results in a $.15 charge that is wrapped into the meter fee and paid
for by the customer.

However, that fee allows customers to be
able to pay without coins, and it also allows them to add money to a meter –
two-hour or 10-hour meters – without having to go out to the meter. With the
phone, additional time can be purchased remotely.

“This is part of
a customer improvement effort that we’ve been working on for our entire parking
program,” he said.

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Quarter Flash : New Smart Phone Meter Payment Program Goes Live

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